Shipping policy

Shipping Policy

TRINITY ARMAMENT LLC

Effective Date: October 9, 2026

At Trinity Armament, we strive to deliver quality merchandise with reliable fulfillment and transparent shipping practices.

Many of our products are manufactured specifically for each order through Printful, our print-on-demand production and fulfillment partner.

Please review the following information before placing an order.

1. SHIPPING DESTINATIONS

Trinity Armament currently ships within the United States only.

We do not offer international shipping at this time.

Certain products may be subject to additional shipping restrictions based on applicable federal, state, or local laws.

We reserve the right to cancel orders that cannot legally or reasonably be fulfilled. Payments collected for canceled orders will be refunded.

2. ORDER PROCESSING & PRODUCTION

Many of our products are made to order and do not exist as finished inventory when purchased.

After an order is placed, it may be transmitted to Printful or another authorized fulfillment partner for manufacturing, printing, embroidery, packaging, and shipment.

Production time is separate from shipping time.

Production times vary based on product type, order volume, availability, and manufacturing requirements.

Estimated production times are not guaranteed unless expressly stated otherwise.

3. SHIPPING & DELIVERY TIMES

Shipping times vary depending on the destination, shipping method, carrier, and fulfillment location.

Delivery estimates shown during checkout or provided in shipping notifications are estimates unless expressly guaranteed.

Actual delivery may be affected by:

  • Manufacturing and fulfillment schedules

  • Carrier delays

  • Severe weather

  • Holidays and peak shopping seasons

  • Supply chain disruptions

  • Circumstances beyond our reasonable control

We will comply with applicable requirements concerning delayed or unfulfilled orders, including providing customers with required notices and cancellation or refund options.

4. SHIPPING CARRIERS

Orders may be delivered using USPS, UPS, FedEx, DHL, or other available carriers.

The carrier and shipping method may vary depending on the product, fulfillment facility, and destination.

Shipping charges are calculated or disclosed during checkout.

5. MULTIPLE SHIPMENTS

YOUR ORDER MAY ARRIVE IN MORE THAN ONE PACKAGE.

Because Trinity Armament utilizes Printful and potentially other fulfillment partners, products within the same order may be manufactured and shipped from different facilities.

For example, apparel, embroidered hats, and accessories may ship separately.

Receiving only part of an order does not necessarily mean the remaining merchandise is missing.

Tracking information will be provided for individual shipments when available.

6. ORDER TRACKING

Once an order ships, customers will generally receive a shipping confirmation containing available tracking information.

Tracking updates are managed by the shipping carrier and may take time to appear after a shipping label is created.

Customers can use their tracking information to monitor shipment progress.

7. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing accurate and complete shipping information at checkout.

Please verify your address before submitting an order.

If an address error is discovered, contact us immediately.

We cannot guarantee address changes once an order has entered production or fulfillment.

Additional shipping charges may apply when reshipment is necessary due to incorrect information provided by the customer.

8. LOST, STOLEN, OR DELAYED PACKAGES

If your package is delayed, missing, or marked delivered but cannot be located, please contact Trinity Armament with your order number and tracking information.

We will review the shipment details and assist with an appropriate investigation.

We may coordinate with Printful and the applicable carrier to determine the status of the package.

Claims involving lost or undelivered merchandise will be resolved according to the circumstances and applicable consumer protection laws.

9. DAMAGED OR INCORRECT ITEMS

If an item arrives damaged, defective, or materially different from what was ordered, please contact us within 7 days of delivery whenever possible.

Include your order number, a description of the issue, and clear photographs of the affected merchandise.

Confirmed issues will be addressed through an appropriate replacement, correction, or refund at no additional cost to the customer.

Please refer to our Refund Policy for additional information.

10. CUSTOM & MADE-TO-ORDER MERCHANDISE

Many Trinity Armament products are custom-produced specifically for each purchase.

Because production may begin shortly after an order is placed, cancellations and changes cannot be guaranteed once manufacturing begins.

Customers are responsible for reviewing product descriptions, sizing charts, and selected variations before completing their orders.

Custom and print-on-demand merchandise is generally final sale once production begins, except as provided in our Refund Policy or required by law.

11. RETURNED OR UNDELIVERABLE SHIPMENTS

Orders returned because of incorrect addresses, refused delivery, or other delivery problems will be reviewed individually.

Additional shipping charges may apply for authorized reshipments.

Any applicable refunds or remedies will be handled in accordance with our Refund Policy and applicable law.

Do not return merchandise directly to Printful or to the address shown on a shipping label without authorization from Trinity Armament.

12. CONTACT INFORMATION

For shipping questions or assistance with an order, please contact:

Trinity Armament LLC

Website: https://trinityarmamentco.com

Email: trinityarmamentllc@gmail.com

Live Chat: Available through Shopify Inbox on our website.