Return Policy
Thank you for shopping with Trinity Armament LLC. We appreciate your business and want to ensure your satisfaction. Please review our return policy below:
-Management
• Unused Items Only: We accept returns only for unused items in their original condition, with all tags and packaging intact.
• Timeframe: Returns must be initiated within 14 days of the purchase date.
• Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
• Non-Returnable Items: We do not accept returns for used, opened, or personalized items. This includes products that have been assembled, altered, or damaged after purchase.
• Refund Process: Once your return is received and inspected, we will notify you. If the return meets our criteria, a refund will be initiated to your original payment method within 7 business days.
• Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
• Restocking Fee: A restocking fee may be applied for certain returns, and this will be communicated to you during the return process.
• Exchanges: We currently do not offer direct exchanges. Please initiate a return and place a new order for the desired item.
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of receiving the product for assistance.
By shopping with us, you agree to abide by this return policy. We reserve the right to refuse returns that do not meet these criteria. If you have any questions or concerns, please contact our customer service team for assistance. Thank you for your understanding.